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» How to change the password of your cPanel account?
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There may be times where you would like to change the password of your account. It is recommended to change your password at least once a month. It is also recommended to have the password be alpha numeric so it is difficult to guess. |
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» How can I make a strong password?
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The steps to change your cPanel password are as follows:
1. Login to the cPanel
2. Click Change Password
3. In the box to the right of Old Password, provide your old password.
4. In the box to right of New Password, provide the new password. This password should contain uppercase and lowercase letters, as well as numbers and non-numeric symbols. (example. aB3#$f^&G*1
5. In the box to the right of New Password (again), provide the password once again for verification.
6. Do NOT uncheck the box for "Allow MySQL password change". (This does not reset any passwords for your database users; rather, it keeps you able to login to phpMyAdmin and Fantastico De Luxe via cPanel.)
7. Click the Change your password button.
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» How to log into cPanel?
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If you recently purchased a new account with Host pharoh, you should type the following information into the address bar of your browser:
http://YourSitesIPAddress/cpanel
(Example: http://1.2.3.4/cpanel)
If your domain name is already pointing to Host pharoh, then you can use the domain name to log into cPanel. Here is an example:
http://www.yourdomainname.com/cpanel
or
http://cpanel.yourdomainname.com/
Click here to read secure login to cPanel.
The username and password can be found in your welcome email. If you do not have the correct login, please contact Host pharoh via phone, live chat, or email sales@host pharoh.com for help.
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» How do I create and remove an Addon Domain?
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Before reading this article, please consider watching our movie tutorial on how to create an Addon Domain.
Note: You may not be able to create an Addon Domain if you do not own (register) the domain name, or if your name servers (DNS) have not propagated.
Special Note for Resellers: You will not be able to create an Addon Domains in your cPanels unless you allow more than 0 (zero) in your packages.
With Addon Domains you can host multiple different domains with different website content, all under the same disk space and bandwidth of one cPanel. To create a second domain name with its own website, please do the following:
Login to your cPanel and click Addon Domains, under Domains. There are three fields cPanel asks for when creating an Addon Domain.
1. New Domain Name: Enter the new domainname.com, but do not put http or www in the name.
2. Username/directory/subdomain Name: This will be the folder cPanel creates in your public_html folder. Normally, you want to ensure the name you provide doesn't already exist as a folder in public_html, but cPanel will automatically suggest the name and we recommend you stick with the suggestion.
3. Password: Fill in any password you want here. This password is used for an FTP account which is automatically created by cPanel. You likely will not ever need this password, so we suggest picking a random password and forgetting about it. |
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» What is a package??
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A package is collection of predefined specifications which define what a user or domain may have access to. An example would be our shared web hosting plans (Hatchling, Baby, Swamp). You would need at least 1 package to be created in order to create a new account in WHM. You may have multiple sites installed on one package as well. |
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» How do I deny IP address access?
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Do you want to stop someone from visiting your website? This tool will block anyone from a specified IP address.
How to find out a visitor's IP address. Use the web statistics tools to find more information on your visitors. We suggest you go to cPanel and click the Latest Visitors icon. Look for the Host information; it could be an IP or a domain name.
How to block the IP address.
1. Login to cPanel and click IP Deny Manager.
2. Under "Add an IP to deny", please enter IP address or domain name you wish to block.
3. Click the Add button.
How to unblock the IP address.
1. Login to cPanel and click IP Deny Manager.
2. At the bottom, under "Current IP addresses being blocked", click Remove.
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» How to view website statistics in cPanel using AWStats?
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When you have a website online, you may want to check on how many people are coming to your website. cPanel has several built in statistic reports.
Please note: The stats may not begin working and updating during the first 24 hours.
The favored program is AWStats. This program updates every 24 hours, and also instantly updates when you click the "Update now" link. The statistics report gives details about the amount of people coming to your website, and other information like:
• Monthly history
• Days of month
• Days of week
• Hours
• Countries (Top 25)
• Hosts (Top 25)
• Authenticated users (Top 10)
• Robots/Spiders visitors (Top 25)
• Visits duration
• Files type
• Pages-URL (Top 25)
• Operating Systems (Top 10)
• Browsers (Top 10)
• Connect to site from
• Search Key phrases (Top 10)
• Search Keywords (Top 25)
• HTTP Error codes
To access this information, please do the following:
1. Login to cPanel.
2. Click the Awstats icon.
3. Click the view icon next to the domain name of interest.
You are now looking at the web site statistics for your domain. |
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» How to repair a broken database?
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MySQL queries or tables stop working
If you get an error which says, "so-and-so is marked as crashed and needs to be repaired," then you can easily fix this in cPanel.
Even if you are getting a different kind of error like "supplied argument is not a valid" or "table attribute does not exist", then you can use this test to try and fix the problem.
1. Login to cPanel and click MySQL Databases.
2. Under Modify Databases, look for the drop-down called "Check DB".
3. Select the database name which is having trouble.
4. Click the Check DB button.
This should reveal the cause of the problem. If the problem is "marked as crashed", then proceed.
1. Go back to MySQL Databases.
2. Under Modify Databases, look for the drop-down called "Repair DB".
3. Select the database name which is having trouble.
4. Click the Repair DB button.
5. Once complete, reload your web site.
If the error is not gone, please contact Host pharoh via live chat, phone, or email support@hostpharoh.com with the details. |
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» How to Password Protect one file?
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This is an advanced design tutorial. If you are a beginner, we recommend using the cPanel Password Protect Directory icon. That icon can only protect all the files in a folder, not one specific file.
1. Create a file named .htpasswd and place it above your root so visitors can't access it.
EXAMPLE: /home/cpanelusername/.htpasswd
2. Put the username and encrypted password inside the .htpasswd file.
EXAMPLE:
john:n5MfEoHOIQkKg
To create the encrypted password, use an online utility, such as
http://home.flash.net/cgi-bin/pw.pl
It doesn't matter how many files under how many directories you wanted to protect, they can share a common .htpasswd file.
3. Place the following code in your .htaccess file, in the same folder where you want to protect the file. (Be sure to replace cpanelusername with your actual cPanel username. Replace test with the path to your file. Replace file.html with your file's actual name.)
EXAMPLE: /home/cpanelusername/public_html/test/.htaccess
AuthName "Member Only"
AuthType Basic
AuthUserFile /home/cpanelusername/.htpasswd
require valid-user
/home/cpanelusername/public_html/test/file.html is protected
/home/cpanelusername/public_html/test/index.html and all others are NOT protected |
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» How do I create a MySQL database, a user, and then delete if needed?
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Before you read this article, why not watch the movie tutorial instead?
• Guide for Hatchling, Baby, and Business plans.
• Guide for all other plans using X3 theme.
• Guide for all other plans using X theme.
________________________________________
Create: If you are using any type of PHP software or keeping a collection of records which need to be accessed in some way, you will need to create a database. Below will show you how to create a MySQL database in cpanel.
1. Click the MySQL Databases icon
2. In the box to the right of New Database, please provide a name for the database. Please note cPanel will create the full name of the database as cpaneluser_databasename
3. Click the Create Database button
You have now successfully add the database, You will now need to crate a user to access the database.
Create User: Whenever you have any type of MySQL database, you will need to assign a user to be able to access the database. If you would like to create a user and give them access to the database, please do the following:
1. Click MySQL Databases
2. Scroll down until you see the Current Users section
3. Under this section and to the right of User name, please provide a user name for a database
4. Please note that that full database user will be cpaneluser_databaseuser
5. To the right of Password, please type the password for which you would like to create for this database user.
6. Click Create User
You have now created a database user. You can manage it from PhpMyAdmin, found in the Databases section in cPanel.
You now need to give the user privileges for your specified database.
1. In the drop down menu to the right of User, please sect the user for which you would like give privileges to.
2. To the right of Database, please select a database for which you would like the user to have privileges to.
3. Under privileges please choose what type of privileges you would like the user to have.
4. Click Add User To Database button You have now created a new database with a privileged user. You can now input the information into a php script or another script to access it locally
You have now just gave a user permissions to a database.
Delete: If you are deleting a script or would like to restart a new database, the first step is to delete the old MySQL database. To do so, please do the following:
1. Click MySQL Databases
2. Under Current Databases, you will find the names of all your current databases.
3. Click Delete next to the name of the database you would like to delete.
You have now deleted a MySQL Database.
Note: You may also need to delete the user who is accessing the database as well, if you would like not to have any further traces of the that database lingering
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» How do I choose which hosting plan is right for me?
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Shared Web Hosting: This is the basic type of hosting which most people will want. You will be able to host more than one website and enjoy Host pharoh award winning 24/7/365 support available through phone, email and live chat. Our support agents are never outsourced; everyone you speak to works in the United States of America. [Order now]
Reseller Hosting: This type of plan is designed to make you your own hosting company. If you want to sell hosting services for profit, then you want to be a reseller. We also recommend this type of hosting if you have more than one e-commerce website, and need more than one SSL certificate, because each SSL requires its own cPanel. You will still be able to host more than one website and enjoy Hostpharoh award winning 24/7/365 support available through phone, email and live chat.[Order Now]
VPS Hosting: The main point of upgrading to a VPS from a shared or reseller account would be for flexibility in software installations, Apache configurations, and other custom software (ventrilo, ffmpeg, etc). A VPS also provides more freedom to send emails and stream media. A VPS is not a solution to an overly resource-intensive account. [Order Now]
Dedicated Hosting: This is the most powerful type of hosting, which meets the requirements and needs of big businesses. Dedicated server owners are allowed to sell hosting services for profit, and you can choose the server specifications and environment. If you have heavy traffic, a very popular site, or a large customer database, then consider Dedicated Hosting. A dedicated server also provides more freedom to send emails and stream media. You will also be able to host more than one website and enjoy Host pharoh winning 24/7/365 support available through phone, email and live chat.[Order Now] |
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» How to generate/download a full backup?
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A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you can not download the full backup right away. The backup takes time to perform and the server will send you an email once the backup is ready to download. Below are steps to requesting the backup to be performed.
Shared and Reseller: You may only create cPanel backups of 4 GB or less. If your backup is larger than 4GB, you must contact Host pharoh support for help to bypass the limit.
1. Click Backups
2. Click Generate/ Download Full Backup
3. In the drop down menu, select Home Directory
4. In the box to the right of Email Address, type the email address where you will receive notification once the back up is done.
5. Leave the rest of the settings blank.
6. Click Generate back up.
7. This will generate the back up for you and place the TAR.GZ file inside of your Home Directory.
8. You can now download the backup via cpanel / FTP/ or SSH
If you would like to download the backup from cPanel (easiest way), please do the following:
1. Click Backups
2. Click Generate/Download a Full Backup
3. Under "Backups Available for Download", click the link with the file name of the backup.
4. It will then start to download.
5. Select a destination on your PC for where you would like to save it to.
6. Click Save |
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